SPECIAL ORDERS:

REFUSAL OF ORDER:

An account refusing a shipment must pay the shipping and handling charges before additional shipments can be made.

DELIVERY:

We ship your order as fast as possible. We will notify you prior to shipping with a tracking number. We will use the best means available from our location.

BACK ORDERS:

Although our goal is to ship your product within 48 hours, sometimes an item will be in short supply. If this occurs, we will notify you that your product cannot be shipped in a timely manner. We will make every effort to expedite your order and/or provide you with an estimated time of delivery.

RETURNS:

All returns must have the following:

1 - Return authorization. 2 - Prepaid freight. 3 - A copy of the original invoice. 4 -An explanation for the return. 5 - Product must be in re-saleable condition, free of markings, labels, and in the original carton. Cartons can not be torn or cut open, blister packed items must be unopened. 6 - No credits will be issued for shipping charges. 7 - No returns on electrical items.

All returns will be credited to your accounts. NO REFUNDS. All returns are subject to a 20% restocking fee. Discontinued, non stocking , or special ordered items cannot be returned.

WARRANTIES:

Manufacturer’s warranties apply to all products. Most warranties do not cover labor costs for removing or replacing defective products. In addition manufacturers do not cover painting costs. Always check the fit of the part before you paint it. If you paint it, it's Yours!

DAMAGES AND CLAIMS:

Before we ship, ALL products are inspected for damage and repacked to make sure they arrive at your door safely. All claims from damage or loss in transit must be made directly with the carrier within 3 days of receipt. We do not assume any responsibility for damage incurred in transit. Any claims for shortage or error in the warehouse must be made within three days of receipt of order.

Truck Stuff of Va. provides this site and its contents on an "as is" basis. We make no representations or warranties of any kind with respect to this site or its contents. We specifically disclaim, without limitation, any warranties and representations, for example, any warranties of merchantability and fitness for a particular purpose for products sold. While we try to make sure that everything contained on this site is correct, errors do happen. Therefore, we do not represent or warrant that the information available on this site is accurate, complete or current. All prices and availability information is subject to be changed without notice. This is a comprehensive limitation of liability and applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property. Therefore, Truck Stuff of Va., and it's agents, or other representatives will not be liable for damages arising out of or in connection with the use of this site or damages from use of any products purchased